Project Highlights
2024
Cash for Business—Square migration path
Background
Some Cash for Business customers would no longer be supported by Cash for Business due to compliance reasons.
What we did
We created a migration path for them to move to Square to continue taking business payments. This was a multi-company/organization effort that spanned across Cash App for Business, Square Point of Sale, Square Banking, and platform teams.
2023
Auto-generated Item Library
This project started from a hack week project.
Background
Setting up item library is time-consuming and confusing for business owners who set up their Point of Sale.
What we did
We made a tool for sellers to generate a sample item libary that is customized to onboarders' business type, name and location. They can import the sample with one click instead of setting up their item library from scratch.
Comms
2023
Setup intent forking
This experiment is part of a larger overhaul of the onboarding flow.
Background
Not every seller is committed to Square when they go through the onboarding process.
What we did
We experimented with asking onboarders whether they were ready to set up their account. If they're not ready, we fork them into a demo page where they can play around with Square Point of Sale.
2022
Card pre-authorization
Allows pre-authorizing customers' cards and charging them later. Most commonly used for bar tabs. I worked on the early stages of this feature until the closed beta. This feature is in open beta as of April 2024.
2022
Setup Guide
A setup checklist in the Square Point of Sale app to:
- Help onboarders get set up to take payments.
- Streamline Square Point of Sale's first landing experience, replacing a series of popups and tutorials.
Side Projects
2023
Super secret vision deck
Contributed ideas, concept UIs, and 3D visuals for Square's long-term vision deck.
2022
Interface Animations talk
I have a deep love and passion for interface animations. I gave a talk about interface animations at my org's weekly meetings for designers and creatives. In this talk, I gave an in-depth rundown on interface animations and showcased my own animation explorations designed for Square Point of Sale.
Here are a few of my slides:
